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free shipping on all orders above ₹999
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stay tuned for upcoming discounts

Return / Exchange Policy

At Briton Lighting, we strive to ensure you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

 

Eligibility for Returns
You can request a return if:
• The product is damaged or defective
• You received the wrong item
• The product is unused and in original packaging

Returns must be requested within 7 days of delivery.

Non-Returnable Items
The following items are not eligible for return:
• Used or installed products
• Customized or special order items
• Products damaged due to misuse

Return Process
To initiate a return, please contact us with:
• Your order number
• Product details
• Clear images of the issue

Our team will review your request and guide you through the return process.

Refund Policy
Once the returned product is received and inspected:
• Approved refunds will be processed within 5–7 business days
• Refund will be issued to the original payment method

Shipping Charges
• Return shipping may be charged depending on the case
• Shipping charges are non-refundable

Replacement
In case of defective or damaged products, we may offer a replacement instead of a refund.

Contact Us
Email: business.britonindia@gmail.com
Phone: +91-9999944246